Now that they can wrap their minds around what you're selling them, you can share the benefits of cloud computing. Perhaps in your sales discussions you've heard someone ask "Why should I move to the cloud?". The reasons may be obvious to you, but are you explaining them in a way that makes sense to end users? The two main cloud computing pros you want to address are cost-efficiency and increased storage.
Cost-Efficiency and Increased Storage
When users access the cloud, they don't have to worry about whether or not they have enough computing resources - i.e. processing power, information and storage - on their local hardware. Instead, this is managed offsite by third-party data centers that are connected to their devices. When approaching prospective clients, start by explaining the difference between accessibility and storage using a real world example. Discuss how pulling up a saved document is different from opening an email, even if done on the same machine. Email platforms like Gmail or Outlook use cloud computing technology so that people don't have to store all of that data locally to access it. Back in 2013, the average size of an inbox was 8,024 messages, and one can only assume this figure has grown in recent years. Having to store all of those emails on one device would overload its computing resources, negatively impacting performance while reducing storage availability for additional data. What am I getting at here? The prospects you talk to are already using and benefiting from third party cloud storage, but probably don't even realize it. Spell it out for them! Data center capacity exceeds that of their local machines. By choosing to buy your cloud-based backup and disaster recovery (BDR) solution, they'll receive significantly more computing resources for a comparable price, while avoiding the costly maintenance and upkeep of hardware and infrastructure. That means retrieving data will be quicker, easier and more cost-efficient.
"Cloud computing essentially employs shared services to
maximize the effectiveness of computing at such a large scale to deliver a more effective
and efficient solution
that uses less power comparably than all end users would use collectively."
What if they ask how data centers are able to accommodate the storage needs of each user? Excellent question!
When clients leverage your public cloud BDR solution, resources are offered "on-demand" and able to be adjusted at specific times and locations, so if you need to expand or condense their storage capability, you can easily do so! When your clients use only the resources they need for the time they need it, they pay only for what they use. That's a much easier way to predict and scale cloud costs over time, without throwing money away.
In selling prospects on the advantages of cloud computing, remember that first and foremost, they'll make their decision based on business value. According to Dell's Global Technology Adoption Index (GTAI), companies that take advantage of cloud and similar IT technologies have a 50 percent higher growth rate than their competitors. Share this statistic to strengthen your case that cloud computing services address real business needs and drive long-term profitability.
We advocate using a public cloud BDR platform, but how does it compare to private and hybrid solutions? In our latest managed IT services encyclopedia article, we examine the various cloud platforms available to MSPs, as well as identify key terms you or your clients may not be familiar with. You can check out our ongoing collection of MSPedia articles here.
OK so let's say that at this point, your prospects understand that in migrating to the cloud, they'll gain high computing power and performance, low cost of delivery, and the ability to rapidly scale to meet demand. So far, so good. Now, the real battle begins. How do you get clients to trust that their data is protected in the cloud?
After considering the volume of recent data breaches and the fact that much of cloud management is outside the end user's control, your clients aren't wrong to be cautious. It's understandable that they may initially choose to stick with on-prem storage. In order to win them over, you have to correct the popular misconception that the cloud is inherently unsafe. First, reassure wary users that cloud companies are doubling down on security, employing data encryption and implementing business-grade security processes to fend off malicious parties and restrict unauthorized users from obtaining access to their networks.
Second, stress that the majority of breaches occur not because of where data is stored, but because of insufficient security policies, procedures and processes. The wrong employee having administrative access to their system could be enough to bring it crashing down. In reviewing where you stand, know that there are three core layers of cloud security to manage: physical, operational and data transfer security.
The final portion of cloud security remains with the end user, and the extent which
they manage their passwords, their devices, and access into the cloud networks that are so
When pitching your cloud computing services to prospects, establish yourself as their trusted IT advisor, someone who will oversee and continually reevaluate their cloud platform to ensure that data integrity is met 24x7x365.
If you've struggled to sell cloud computing services to end users, it's time to rethink your sales talk track! Clients can't fully buy into the cloud if they don't understand what it is or how the benefits of cloud computing help them grow and scale their businesses. The cloud has major benefits in terms of efficiency, cost effectiveness, and now security. By adopting this value-driven messaging and a sales strategy based around education, you'll be able to convince prospects that the cloud is a more stable, viable and secure environment for their organizations to conduct business in every day.
Security remains a primary concern for businesses contemplating cloud adoption -- especially public cloud adoption. Public cloud providers share their underlying hardware infrastructure between numerous customers, as public cloud is a multi-tenant environment. This environment demands copious isolation between logical compute resources. At the same time, access to public cloud storage and compute resources is guarded by account logon credentials.